24 C
Wednesday, August 5, 2020

How to Get a Refund on the Apple App Store?

- Advertisement - data-full-width-responsive="false">

Have you ever been in a position where you have to return an item you have purchased? You might have forgotten, but here you are trying to return an app you purchased.

Even though it’s possible, it is not the same as other goods you purchased. There are some things you need to keep in mind if you want to get your money back.

- Advertisement -

Apple has set down rules you need to follow if you want to get a refund on a purchase. For example, every refund comes with a limit whether the item has been used.

You keep that in mind if you think you might return your purchase. This article will talk on how you can get a refund from the App Store using your iPhone or iPad. Let’s go.

How to get a refund from the Apple App Store using iPhone or iPad?

This instruction only applies if you purchased an app.

  • First, launch the Mail app on your device and look for the receipt that apple sent you when you purchased the app
  • Once you have located the receipt, open it and look for a link that says Report a Problem
  • When you get to the report page, you will need to enter your Apple credentials to gain access.
  • Select “Choose Problem” and a menu option will pop up, choose the one that explains why you want a refund.

These are the options you are to choose from:

  • I didn’t allow this purchase.
  • I’d like to request a refund.
  • The app doesn’t work or behave as expected
  • The app does not install or won’t download
  • Didn’t approve this purchase
  • Didn’t receive or unable to find purchase within the app

To complete the request, follow the prompt which will give you an option to either visit the iTunes Store support, to submit your problem or to contact the developer.

However, do not panic if you don’t get any response immediately. Some refunds take a few days sometimes a week at most.

How to get a refund from the App Store from your browser?

No law says that you must stick to your iPhone or iPad to get your refund on app purchase. You can use your browser and the process is just as easy on your iPad.

  • First, proceed to Apple’s Report a Problem page.
  • Next, enter your Apple credentials (username or email). Don’t forget to enter your password.
  • Click on the tab that describes what product you want to return (e.g. music, book, apps, TV shows, etc.)
  • On the right side of your purchase, you will see the “Report a Problem” link.
  • Click on the link and choose the reason you want to return the product.
  • Apple will advise you to contact the developer directly, accept your request or direct you to iTunes Store support. However, you will hear from Apple within a few days.

Note: A product can only be returned 90 days from its purchase. Don’t panic when you get a message from Apple asking for more information on why you want to return the app.


A time will come for you to return an app. maybe the app is overrated or might have crashed sometimes. When that time comes or maybe that time is now, try out the above tips and don’t forget to share your feedback with us by using the comments section below.

- Advertisement -
- Advertisement -

Trending Now

Best Phones to Expect in 2020

With the present speedy pace of smartphone evolution, there is always something new waiting in the wings. It's almost as if no sooner have...
- Advertisement -

Startimes Subscription Prices, Packages and Channels List in 2020

StarTimes Nigeria is one of the popular cable TV providers in Nigeria. This service is a subsidiary of a Chinese based company called Startimes...

Big Brother Naija 2019: How to Vote Using MyDStv, MyGOtv?

Big Brother Naija pepper dem has been everything hot and spicy since it started, and Big brother keeps serving us the viewers with the...

10 Best Places to Download Bollywood Movies

Do you spend hours watching Bollywood movies as I do? Have you been in search of the perfect sites to download the...

GB WhatsApp Pro, OG WhatsApp Pro V8.10 (GB OG Replacements) Latest Version

Good day peeps, the latest GBWhatsApp is here... and it is called the GB WhatsApp ProRemember earlier, GB Mods the maker of GB WhatsApp...

GB WhatsApp, WhatsApp Plus and OG WhatsApp Tips and Tricks

Checkout the new GB WhatsApp Tutorial.Hello, welcome to WhatsApp Plus, OG WhatsApp and GB WhatsApp tips and tricks. For the sake of this article,...

9+ Infinix Phones With Best Camera in 2020

People purchase smartphones for different reasons, and it is no brainer that the camera specifications is one of the features they look out for...

Best Low Size PC Action Games For Your Old PC/Laptop With Low Specs

Gaming time is one our favorite time and nothing beats the ability to play high-quality games on our PCs but like some of our...

How to Fix Home Key, Recent Key and Notification Bar Not Working?

There is a bug in the Android OS that dates back as far as the Lollipop Version and it is one of the most...

7 Best Offline Racing Games for Android Users in 2020

Are you a real gamer? If you are one, then you will know how exciting it can be to experience the adrenaline rush that...

Screen to Body Ratio: 22 Smartphones With the Highest Screen to Body Ratio in 2020

Screen to body ratio on a smartphone screen recently turned into an important thing to consider when comparing smartphones. It became more important after...
- Advertisement -

Related Posts

How to Disable Automatic Updates In Windows 10?

The facts that the windows 10 updates are mandatory and they are downloaded and installed on your PC automatically is a matter of convenience...

A Few Quick Ways to Get Eyes on Your Blog

Blogging is the internet’s fastest source to all things informational since library cards. Search engine results pages display answers faster than you can locate...

Cutting Back On Energy Use — Keep It Simple

If you need hints on how to save energy at your home – the place where you generally get whacked with a bill in...

How to Easily Install Kodi on iPhone Without Jailbreak?

Kodi is arguably one of the most popular streaming application with cross-platform support; (Android, Windows, macOS, Raspberry Pie, Linux, Amazon Fires TV Stick) and...

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.