MyGOtv App: Manage Your GOtv Account & Subscription Easily

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Multichoice Nigeria, the owners of DStv and GOtv has recently launched a new mobile application called MyGOtv, for its popular digital platform, GOtv.

According to Mr John Ugbe, the CEO of MultiChoice Nigeria, with this new mobile platform, Multichoice will put the self-service power and ease of access back into the hands of Gotv users/customers, also allowing them to effectively manage their viewing preferences, check account balances, clear error codes, change packages, make payments, and also update their details at anytime and anywhere they decide to.

Mr. Ugbe said, the new MyGOtv mobile app will become a part of the wide range of digital platforms that have been and still are innovative and quite functional in order to meet the dynamic needs, requests, and demands of GOtv customers in Africa.

Once GOtv customers “No matter the MultiChoice package a customer decides to subscribe to” have downloaded the mobile app, it becomes easy to use their customer details ( I.e customer’s last name, registered mobile number and decoder IUC number) to log in from any data enabled mobile device.

Once a customer is logged in, automatically the MyGOtv mobile application will let such users easily manage their GOtv account on the go or even from the comfort of their homes.

Mr. Ugbe, also pointed out that by enabling GOtv customers to manage and monitor their GOtv accounts independently, Multichoice expects to record a significant reduction in queues and queries at the Multichoice call-centres, thereby ultimately freeing up the Multichoice customer-facing staff and also provide an improved one-on-one support to the GOtv users who require it.

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The multichoice goal is to make available an accessible, efficient and affordable platform for self-service that will improve overall user experience when they engage with GOtv.

The free GOtv mobile app has been made available for download both on Android via play store and iOS via app stores. With the GOtv mobile app, customers can upgrade or downgrade their subscription bouquet, pay GOtv bills, and clear error codes.

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Blessing
Blessing
2 years ago

Can I watch my favourite channels using Mygotv app?

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Blessing
2 years ago

No, you can’t its just for subscription management, however you can use it to vote for BBN

Onyinye
Onyinye
1 year ago

Can I check my gotv balance here

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Onyinye
1 year ago

you can see the number of days remaining

Chidinma precious
Chidinma precious
1 year ago

Please can I get a customer care no to call for a complaint

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Chidinma precious
1 year ago

Here is GOTV customer care+234 803 904 4688

Amazu ifeoma
Amazu ifeoma
1 year ago

Please how can I watch gotv on my phone channel 29 and others

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Amazu ifeoma
1 year ago

This is only available for DSTV NOW app, checkout our post on it

Olabisi
Olabisi
1 year ago

Hi! Good evening
Please I subscribe and they’ve debited my account since and its yet to show anything

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Olabisi
1 year ago

Have you tried clearing your error code?

Haruna Esther
Haruna Esther
Reply to  Kingsley Felix
1 year ago

Haruna Esther

Haruna Esther
Haruna Esther
Reply to  Haruna Esther
1 year ago

I I subscribe last month with my bank account which is 3500 with gotv Max and until now they have not subscribe it my gotv expire on the 13 of this December so how can I subscribe my gotv where they have not even subscribe the amount I pay online to subscribed wit my bank accountb.. pls u people should subscribe my gotv..tank u

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Haruna Esther
1 year ago

Have contacted them? use twitter for faster response

Blessing
Blessing
1 year ago

Is there a discount on the package while using the GoTv app? Because I?ve been trying to pay but I?m not seeing the complete money

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Blessing
1 year ago

There is no any discount right now, try paying the price you are seeing

Friday chukwu
Friday chukwu
1 year ago

Please I paid#3300 for gotv max but can’t still get the service but I was advised to pay extra#300 that max is now#3600 please advise me on how to balance it up so as to have the service

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Friday chukwu
1 year ago

you can make the payment via the mygotv app, there should be an option to balance up or contact gotv on twitter.

GodWithMe
GodWithMe
1 year ago

Tried login to my gotv app, but it was saying invalid IUC number. Have been using the gotv for over a year now and my gotv app for over three months. Please help.

Adebiyi Sunday Emmanuel
Adebiyi Sunday Emmanuel
1 year ago

Good afternoon, please I made payment of 2640 this morning for my gotv but it wasn’t activated. Please what can I do and how do I download my gotv app? Thanks

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Adebiyi Sunday Emmanuel
1 year ago

Have contacted them? use twitter for faster response

Ikejimba Maureen
Ikejimba Maureen
1 year ago

Please I paid for subscription up to February 2021 but am surprised that I am been warned that my subscription expires in Dec 29, 2020. Please what do I do.

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Ikejimba Maureen
1 year ago

Try to contact gotv on twitter or call them on phone

Martha Hingashipua
Martha Hingashipua
7 months ago

Where to get my IUC number

Kingsley Felix
Kingsley Felix(@iamkingsleyf)
Admin
Reply to  Martha Hingashipua
7 months ago

Check the back of your decorder

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