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Thursday, October 1, 2020

“Ok Google” Not Working? Here’s How to Fix It

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Google Assistant is a handy tool. I use it on daily to check weather reports, sports and get my daily briefing. While I did not have any problem using Google Assistant in the past, I have seen a lot of people complaining about it recently for not working correctly. Mostly, people complain that the Assistant does not respond to them anymore when they are using the “Ok Google” command.

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In this article, we’ll be taking a closer look at different solutions that can proffer a solution to that problem. However, if “Ok Google” is not working for you too, then here’s a fix to your problem:

“Ok Google” Not Working? Here’s How to fix it

There are a lot of reasons why “Ok Google” might not be working your device. That is why we are going to take a closer look at different solutions for the same problem. You can try them all on your device to see which one solves your Assistant not working problem:

Retrain Voice Model

One of the popular culprits behind the not working of the ‘Ok ‘Google command is that most users didn’t take time to set up the voice command correctly. If you have not trained your Google voice command successfully, Google Assistant might fail to recognise your voice. That is why you should take some time to retrain your voice model.

Ok Google Not Working

To retain your voice model, first thing is to open the Google Assistant then tap on the symbol at the top-right corner that is marked in the picture above. Now tap on the three-dot menu and tap on Settings. Then under the Assistant tab, scroll down to find the ‘Assistant devices’ menu and then tap on your device.

Ok Google Not Working

Now, all you have to do is to tap on ‘Voice Model’ >> ‘Retain voice model’ and then follow the steps to retrain your voice model to Google Assistant.

Clear Cache for the Google app

Another smart thing to do is to clear out the cache from the Google app so that it can start anew. To do that, launch the Settings app on your phone and then go to Apps >> Google.



Now, tap on “Storage” and clear out the cache memory by tapping on the “CLEAR CACHE” button. You should note that the Settings app on your phone might look different from the one in this article because you might not be using a stock Android device. But do not worry, the steps are still the same, and it will work on any Android device.


Reinstall the Google App

If clearing of the cache didn’t work for you, then you might have to uninstall the application and then reinstall it on your device. The process of uninstalling is pretty simple, and I hope you know how to get it done on your specific Android device. If not, follow these simple steps below as they are universal and it will work on any Android device.

First, you launch the Play Store and then search for Google. Tap on the result that is marked in the picture above and then tap on the ‘uninstall’ button. Now, restart your device and then repeat the same process. The only difference this time is that you will tap on the ‘Install’ button instead to install the app on to your device.

Check the Language Settings

Sometimes, the “Ok Google” command does not work because you may have selected wrong language settings. To make sure that is not the case with you, open the Google app and then navigate to More >> Settings >> Voice >> Languages, and make sure that the right language for your region is selected.

Do a Mic Check

Since “Ok Google” depends on your device’s microphone, it is always good to see if it’s in good working condition or not. Sometimes, a faulty mic is the main reason behind Ok Google command not working on your device. So carry out a mic check, open any recording app on your device and then record your voice. If it doesn’t sound as it should, then the problem is with your mic, and you should have it repaired.

Get “Ok Google” Working Again on Your Device

I hope that the solutions provided will help you get ‘Ok Google’ working on your device in no time. But if you still face any challenge, share your problems with us in the comments section below so we can check out if the problem is specific to your device or not. Also, if you have any tips worth sharing regarding ‘Ok Google’ not working with us, also do so using the comments section below.

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