25 C
Lagos
Wednesday, July 15, 2020

Smart Chatbots Are Coming to HR: Is Your Business Ready?

- Advertisement - data-full-width-responsive="false">

Technology has encircled our lives like never before. Take for instance, the renowned and widely used virtual assistant ‘Siri’, which has turned out to be an integral part of lives for billions of people across the globe.

Siri is an AI-powered voice based personal assistant, which helps you check weather, dial a contact from your phonebook or locate a nearest restaurant. Long story cut short, Siri is an intelligent chatbot, which has become a household name now.

- Advertisement -

Interestingly, chatbots are not only a household thing, since businesses too are leveraging these intelligent virtual assistants to drive business departments and functions. Be it service or manufacturing sector, chatbots are everywhere driving critical business departments and HR is no exception here. Yes, chatbots have already ventured into the human resources domain.

In fact, there is a good chance that you might hear your salary information in your company from a chatbot.

How chatbots are bringing back happy hours for HR?

Yes, HR chatbots are proving to be a boon in reviving employee experience. Since HR chatbots automate most of the mundane HR operations such as attendance, leaves, etc., HR people are left with more time at hand to focus on other strategic matters.

For example, most of the queries that employees put forth to HR would now be taken care by a chatbot. These virtual assistants will take up mundane HR tasks such as sending out newsletters pertaining to company policy to all the new hires, gathering employee feedbacks, providing payroll/tax information, fetching the requested employee data, etc.

Employees on the other hand can enjoy instant and on-demand access to their personal details on the run whilst receiving prompt responses for all their HR related queries. Eureka! These chatbots using machine learning algorithms will become increasingly intelligent and interactive over time to offer more personalized employee engagement.

Employees would simply type in their messages to these chatbots the way they would do with other humans. These intelligent virtual assistants on the other hand would then interpret your messages using intelligent machine learning techniques before coming up with relevant replies.

Since millennials dominate today’s workforce in almost every industry vertical, chatbots that could offer instant replies to their queries is a huge turn on. Also, it is quite common for today’s workforce to receive and send messages during work hours, since we are living in a connected era.

This is exactly where HR chatbots could chip in to play a crucial role by helping employees with their day-to-day HR related queries. Since most of us stay connected via our smartphones, HR chatbots are a boon especially for the employees, who tend to work from remote locations and lack instant access to their HR departments.

Advertisement
data-full-width-responsive="true">

Here, a chatbot can make communication between the two entity faster and seamless. Further, having a cloud based HR software here can make the job a lot easier for the HR, since HR solution would offer a centralized database for all the employee information making it easier for extracting the same at any given time.

Of all the responsibilities handled by an HR, employee onboarding is undoubtedly the most crucial. AI-powered HR chatbots can make this process much faster and self-oriented. Luckily, most of the HRMS software solutions these days come with inbuilt chatbot to assist with seamless employee onboarding and training.

For example, a chatbot would take care of commonly put forth queries by new hires thereby, streamlining the entire onboarding process. Most important of all, these smart assistants would do this all in real time.

Takeaway

Are these signs that the future of HR is chatbots? Definitely not, since chatbots are meant to save efforts and time for HR people and not taking over their jobs. Simply put, chatbots by automating routine chores of the HR thus, letting them focus on other strategic chores that require higher degree of human intervention and intelligence.

Take for instance: a chatbot can swiftly locate the necessary data/documents of an employee on demand or send notifications to the staff about upcoming holidays, events, etc. Though the advent of HR software has greatly helped human resources professionals across the world, introduction of chatbot is icing on the cake.

Author bio:

Anwar Shaikh writes about AI, chatbot, human resources and all things technology. A self-made writer, Anwar writes for Pocket HRMS, a leading provider of cloud based HR software with a built-in chatbot to help small and mid-sized businesses streamline and tame their HR operations.

- Advertisement -
Guest Author
This post was written by a Guest Author. Please see their details in the post above. If you'd like to Contribute towards the growth of The Xplorion, please check our Contributor Page for details about how YOU can share your tips with our growing community.
- Advertisement -

Trending Now

Top 8 Magento Extensions for Securing Your E-commerce Store

The number of e-commerce stores is increasing day by day since a lot of people are interested in selling their products online. With so...
- Advertisement -

Startimes Subscription Prices, Packages and Channels List in 2020

StarTimes Nigeria is one of the popular cable TV providers in Nigeria. This service is a subsidiary of a Chinese based company called Startimes...

10 Best Places to Download Bollywood Movies

Do you spend hours watching Bollywood movies as I do? Have you been in search of the perfect sites to download the best Hindi...

GB WhatsApp Pro, OG WhatsApp Pro V8.10 (GB OG Replacements) Latest Version

Good day peeps, the latest GBWhatsApp is here... and it is called the GB WhatsApp ProRemember earlier, GB Mods the maker of GB WhatsApp...

GB WhatsApp, WhatsApp Plus and OG WhatsApp Tips and Tricks

Checkout the new GB WhatsApp Tutorial.Hello, welcome to WhatsApp Plus, OG WhatsApp and GB WhatsApp tips and tricks. For the sake of this article,...

Best Low Size PC Action Games For Your Old PC/Laptop With Low Specs

Gaming time is one our favorite time and nothing beats the ability to play high-quality games on our PCs but like some of our...

7 Best Offline Racing Games for Android Users in 2020

Are you a real gamer? If you are one, then you will know how exciting it can be to experience the adrenaline rush that...

How to Fix Home Key, Recent Key and Notification Bar Not Working?

There is a bug in the Android OS that dates back as far as the Lollipop Version and it is one of the most...

5 Best Under 15,000 Naira Smartphones in Nigeria

Smartphones are currently like the way of life today, and everybody needs one of them devices. The need to stay up to...

5 Best Blood Pressure Apps for Android

Blood pressure is the pressure the blood applies that on the walls of the vessels they use in travelling. There are two conditions relating...

DStv Channels List, Packages and Prices in 2020

Thousands of people in Nigeria have put their trust in DStv to provide them with the very best of television shows and programs.DStv (Digital...
- Advertisement -

Related Posts

5 Critical Questions You Have to Answer Before You Build Your Website

Building an online business identity from the roots is as important as your very own existence in the real world. That is the reason...

How VPS Hosting Works and How to Choose a Provider

If you have been looking for an alternative to the shared hosting plan you have, you may have come across VPS hosting plan. You...

ZTE Blade A330 Full Specifications and Price

ZTE have announced a new addition, ZTE Blade A330 to it's "Blade" line of smartphone. The ZTE Blade A330 is a budget mid-range smartphone which...

7 Best Security Mobile Apps for Android

Android is the most popular and sort after mobile operating system, which is installed on most devices today. Unfortunately, it has also attracted the...

LEAVE A REPLY

Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.