GOtv has become one of the most popular decoders in Nigerian homes because it’s the cheapest MultiChoice product available in the market.
The GOtv decoder also has some vital channels such as Fox, Nickelodeon, Africa Magic, BBC, and Super sports which are only available on DSTV, making GOtv the perfect choice for homes that can’t afford DSTV.
If you have a GOtv decoder at home, you probably have received error notifications at some point which can be pretty annoying.
However, there are helplines GOtv has put in place for you having issues with subscription, installation, or any other challenge.
These GOtv customer care numbers would give you access to MultiChoice representatives to assist or help you handle that problem.
GOtv also has an Easy Self service page on its website to find FAQs and information about its product and services. With your IUC number in handy, you can use the information on this page to carry out some services without the direct help of a GOTV representative.
GOTV Contact Information
Regardless of the issues, you’re having, there are several ways to contact GOtv customer care service. You may quickly contact GoTv self-care using their official phone number, social media account, email address, or website live chat.
1. Official Phone Number
Whenever you need help with your GOtv, you can call customer care at +2348039044688. This phone number is efficient for reaching GOtv Nigeria customer service.
However, it’s important to note that you’ll be charged at the standard call rate, depending on your mobile phone network and the tariff plan you’re on.
Furthermore, you can also carry out self-service using the shortcode: 4688 or using USSD *288*1# on your mobile phone.
2. GOtv Care Social Accounts
This is the fastest and easiest way to get in touch with GOtv Nigeria. You will receive a response within minutes, and you may inquire about their products and services at any time. You can contact GOtv on their Facebook page.
You can reach out to GOtv via the email address: GOtv.Nigeria@ng.multichoice.com. However, this isn’t the most effective way to contact GOtv in Nigeria because it may take hours to respond. However, if you don’t have enough airtime to make all of your inquiries, complaints, or requests, you can contact them using this method.
4. GOtv Nigeria’s official website
Before contacting them via phone call or email, you can choose to make a personal inquiry on their website, nigeria.gotvafrica.com. There is a live chat feature on their website which allows you to communicate with a customer care representative via video call in real-time. If you reside in Kenya, Zambia, Uganda, Malawi, and other African countries, you would have to select your country from the drop-down menu in the top right corner of the website.
5. GOtv Office
Suppose you are in Lagos and you are having severe issues with your GOtv decoder. In that case, you may also visit them at Plot 1381 Tiamiyu Savage Street Victoria Island Lagos State in Nigeria.